About this event
This peer learning workshop was part of Social Service Workforce Week, 19–23 October 2026, themed 'Exploring the role of supervision in supporting the social service workforce'. The Global Social Service Workforce Alliance’s Guidance Manual on Strengthening Supervision (2020) defines supervision as:
“...a supportive relationship. It is carried out during regular meetings that focus on accountability, well-being, and skill development. Through regular contacts, the supervisor provides coaching and encourages the supervisee to critically reflect on their practice. The ultimate aim of supervision is to improve the service to clients.”
This was a participatory workshop
Anyone with experience in supervision, especially in implementing a supervision policy in low-resource countries, was invited to speak, share learning, or ask questions.
The pratice exchange involved social service workers from countries with a supervision policy or framework, in particular in contexts where resources are limited, telling us about their experience of how effectively the following elements of supervision are being implemented in practice:
- Managing and resourcing supervision, including training supervisors, and how supervision is planned and recorded
- Different types of supervision and their uses, how different types can be optimally combined
- Use of supervision to enable reflective practice, and reflection on how the practitioner's lived experience impacts their practice
- Using supervision to protect workforce wellbeing, help them manage stress and workload, and reduce burnout and high turnover
You can now view the recording of this event: https://www.youtube.com/watch?v=lu5pbNI6pGc
This webinar was hosted in English with French and Spanish interpretation - the recording above includes English and French, but without translation or subtitles.