Frequently Asked Questions

Learn more about the platform

General Questions

What is a community of practice?

A community of practice (CoP) is a group of practitioners with a common sense of purpose who agree to work together to solve problems, share knowledge, cultivate best practices and foster innovation. By giving greater visibility to successful projects, research and initiatives, Changemakers for Children will help amplify positive practices, foster connections, facilitate learning and influence change.

About Changemakers for Children

Who is this platform for?

This platform is an open platform for practitioners working in children’s care and protection, especially local civil society organisations and frontline workers.


How do I post on the platform?

The great thing about this platform is that it enables us to have conversations, share resources and hold discussions all in one place. There are several different kinds of content you can post, as outlined below. To contribute a piece of content, select the '+' symbol in the main menu. To access or send private messages, click on the envelope.

There are several ways you can share content on the platform:

Posts: To be used for short messages to the community on the main stream, to another user on their profiles or to a group. For messages just for your ‘working group’ you can post in the group, if there is an update you want to share with the full membership then post in the ‘Alliance Members’ group.

Comments: You can comment on posts, topics, events, book pages and basic pages. For topics and events, users can reply with comments and even attach documents to their comments.

Private messages: You can choose to have your conversations in private, rather than in public spaces such as groups, discussions, or posts.

Topics: Topic is a type of content on Open Social which allows users to share information or organise discussions. A topic can be a piece of news, blog, document, resource or discussion. Each topic is tagged with a topic type to make it clear what this topic is about. Topics can be placed in a group or outside a group. When creating it outside a group it will be visible to external audiences also. When posting in a group, it is visible to those members. When posting in one of the working group spaces, it is visible to Alliance members only who are in that group. 

Discussions: Discussions are an extension that works similarly to topics. Under the "Discussion" content type, it is possible to add a moderator, a start and an end date. It also has a full-text editor that allows people to add videos, images and attachments to their comments. Currently, only moderators can create discussions.

How to find resources How to make your first post How to add a topic

Is this platform mobile friendly?

The Changemakers for Children platform is mobile-friendly. You can access it from your browser or by downloading our mobile app. The Changemakers for Children app is available for Android and iOS. Download it now to engage with a growing online global community of child rights professionals anywhere, at any time.

Download the Android App  Download iOS app

How do I manage my notifications?

You can easily manage what content you receive notifications for. To change these settings, click on your profile image in the top right, then select ‘settings’. You will then be able to tick and untick when you receive notifications.

How to edit your account

What do I do if I see something I feel violates community standards?

The platform has inbuilt features to report inappropriate content. Report the post, topic, discussion or comment, so the platform moderator can respond to the concern. We’ll also be keeping an eye on the platform to address any issues, but appreciate your help in this area!

As a community member, you can mark any content you find abusive by:

  • Selecting the content that you wish to report;
  • Selecting a report from the drop-down menu in the corner;
  • Choose a reason why this content is a violation and, if requested, an explanation.

How to report content

Who do I contact if I have any questions or problems?

If you have any questions about the platform, please contact us via this form. You can also check our existing guides.

Check our tutorial guides Contact us

How do I register?

Select to 'sign up' in the main menu. From there, a moderator will approve your account and you will be able to access more content and resources on the platform, as well as join discussions and groups.

Register now

Is this platform free to use?

Yes, there is no cost to access this platform. All we ask is that you also share your knowledge and experiences with the community. 

How to find resources How to make your first post How to add a topic

What communities can I join on the platform?

Changemakers for Chidren has 7 open communities:

  • Care During COVID-19
  • Child Protection in Humanitarian Action
  • Kinship Care
  • Lived Experience Platform
  • RISE Learning Network
  • Prevention of Domestic Violence Against Children
  • (Re)Integration of Children on the Move

Our communities

How do I use this platform?

Changemakers for Children brings together professionals engaged in children's care to connect and collaborate. Use this platform to share more about what’s working where you live, discuss and solve problems with other practitioners, and build new connections in the sector. You can also use this platform to access resources and technical support. 

Tips for getting started